A Committed
Champion Is Absolutely Vital Foundation for Project Success
The
other day, I was reminded again how important it is to have a committed
champion to your project. Not just
involved but committed. Many years ago,
a quality/six sigma mentor compared the difference between involvement and commitment
with a bacon & egg breakfast analogy.
He noted for that breakfast, the chicken was involved but the pig was
committed.
I’m sure
everyone knows the key responsibilities a six sigma, or other type of
improvement project, champion needs to have.
All are important but two keys from my past experience are to provide
political cover and remove organizational roadblocks. Organizational experience and savvy play a
huge role here. One or more members of
the organization who are happy with the status quo may, correctly or
incorrectly, perceive they are going to lose power and influence with the
change and will dump as many barrels of molasses in front of the team as they
can.
While
you cannot always ‘choose’ your champion, you need to provide him or her with
proper care and feeding. Frequently your
champion will be very busy but find the time and medium to communicate, then
communicate, and finally communicate some more.
Remember the basics of preferred communication styles. And above all else, whenever something
escalates during the project, get a heads-up to him or her immediately. There’s an old adage to ‘never surprise the
boss’. It applies to project champions
too.
So take
care of your champion. You have enough
challenges with the internal aspects of your project. The champion will assist with the external
aspects which can undermine the project.
Do whatever it takes to keep your champion committed. It is essential.
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